1. Information We Collect
NerdieTech Systems ("we," "us," or "our") collects the following types of information:
- Personal Information: Name, email address, phone number, business name, and website URL that you voluntarily provide through our contact forms, opt-in forms, and newsletter sign-ups.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Consent Records: Timestamps and records of consent for SMS and email communications.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send marketing and promotional text messages (with your explicit consent)
- Send email newsletters and updates (with your consent)
- Improve our website and services
- Comply with legal obligations
- Manage our CRM and customer communications
3. SMS/Text Messaging
When you opt in to receive text messages from NerdieTech Systems:
- You consent to receive recurring automated marketing and/or informational text messages at the phone number you provided.
- Consent is not a condition of any purchase.
- Message frequency varies.
- Message and data rates may apply. Contact your carrier for details about your plan.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP to any message or contact us at mark@nerdietech.com.
- Carriers are not liable for delayed or undelivered messages.
Mobile information will not be sold, shared, or provided to third parties for marketing or promotional purposes, except as necessary for subcontractors who assist in providing our services.
SMS/text message opt-in data and consent will not be shared with any third parties.
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Subcontractors and third-party tools we use to manage customer relationships and communications (e.g., our CRM platform) solely for the purpose of supporting our services to you.
- Legal Requirements: When required by law, regulation, or legal process.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data storage and secure transmission protocols.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you opt out of SMS messages, we will retain a record of your opt-out for compliance purposes but will cease sending messages.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for data processing
8. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised "last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
- Email: mark@nerdietech.com
- Location: Merced, CA